Legal
Privacy Policy
Last updated: September 8, 2026
Artis House Studio respects your privacy. This policy explains what information we collect when you book, shop, or visit us, how we use it, and the choices you have.
1Information we collect
- Contact details you give us, your name, email, and phone number, when you book a session, buy a gift card, or get in touch.
- Booking and purchase details, including the experiences you book and your order history.
- Payment information, which is processed securely by our third-party payment provider. We do not store your full card number.
- Waiver and safety information you provide before a session.
- Photos or video that may be taken during workshops for promotional use, with the consent described in our Terms & Conditions.
- Basic technical and usage data from our website through cookies and analytics.
2How we use your information
- To confirm and manage your bookings and purchases, and to send you related updates.
- To respond to your enquiries and provide customer support.
- To improve our experiences, website, and service.
- To send you marketing or news only where you have opted in, and you can unsubscribe at any time.
3How we share it
- We share information only with the service providers that help us operate, our booking platform, payment processor, and email provider, and only as needed to deliver our services.
- We do not sell your personal information.
- We may disclose information where required by law.
4Cookies
- Our website uses cookies to keep the site working, remember preferences, and understand how it's used. You can control cookies through your browser settings.
5Your choices and rights
- You may request access to, correction of, or deletion of your personal information by emailing hello@artishouse.ca.
- You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.
6Data retention & security
- We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable measures to protect it.
7Governing law
- This policy is governed by the laws of Alberta, Canada, including applicable privacy legislation.
To exercise any of these rights or ask a question, email hello@artishouse.ca.